RETURN POLICY
CITY POPUP™ Return Policy At CITY POPUP™, we strive to deliver high-quality products and excellent service. While all sales are final, we are happy to assist in the following situations:
Damaged or Incorrect Items If your item is damaged or incorrect,
email contact@citypopup.co within 30 days of delivery with:
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Your name
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Order number
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Description of the issue
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Clear photos of the item
We’ll review your claim and resolve the issue promptly.
Lost or Missing Items For lost or missing items, email contact@citypopup.co within 30 days of the estimated delivery date with your name, order number, and details of the issue.
Important Notes
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Claims must be submitted within 30 days.
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Items damaged due to misuse or improper care are not eligible.
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For any other questions, email us at contact@citypopup.co.