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                  RETURN POLICY

CITY POPUP™ Return Policy At CITY POPUP™, we strive to deliver high-quality products and excellent service. While all sales are final, we are happy to assist in the following situations:

Damaged or Incorrect Items If your item is damaged or incorrect,

email contact@citypopup.co within 30 days of delivery with:

  • Your name

  • Order number

  • Description of the issue

  • Clear photos of the item

We’ll review your claim and resolve the issue promptly.

Lost or Missing Items For lost or missing items, email contact@citypopup.co within 30 days of the estimated delivery date with your name, order number, and details of the issue.

Important Notes

  • Claims must be submitted within 30 days.

  • Items damaged due to misuse or improper care are not eligible.

  • For any other questions, email us at contact@citypopup.co.

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